IIMS Journal of Management Science
issue front

Gaurav Talwar1 and Sabyasachi Sinha1

First Published 21 Feb 2024. https://doi.org/10.1177/0976030X231225876
Article Information Volume 15, Issue 1 January 2024
Corresponding Author:

Gaurav Talwar, Indian Institute of Management Lucknow, Prabandh Nagar, IIM Road, Lucknow 226013, Uttar Pradesh, India.
Email: efpm06011@iiml.ac.in

1 Indian Institute of Management Lucknow, Uttar Pradesh, India

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed.


Banks and financial institutions have been experiencing slow growth after the financial crisis due to loss of trust, regulations, changing customers and digital disruption unleashed by fintechs. While the emergence of fintech is a global phenomenon, we are starting to see some standout banks collaborating efficiently with them to help self-renew themselves and, in turn, win back customers, improving margins, bolstering growth aided by data insights, simplifying operations and acting with speed to customer requirements. Enhancing scope and scale at speed supported by fintech collaboration is helping these banks to manage better uncertainty, front load benefits to end consumers, orchestrate capabilities, manage change and navigate the complexity associated with climate and corporate governance actions.


FinTech, digital transformation, banking and financial services, startups, strategic renewal, corporate governance, climate change


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