IIMS Journal of Management Science
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1Abdel Razik Kandeil, Dean of graduate studies at the Arab academy for science, Technology and Maritime Transport with extensive multinational experience in industrial engineering. He can be reached at arkandeil@gmail.com.
2Mohamed K. Hassan, Assistant professor at the Arab Academy for science, Technology and Maritime Transport. Worked for multinational companies around the world, and then joined the department of Industrial and Management Engineering department at the academy. He can be reached at mkhassan@aast.edu.
3Eng. Amany El Sayed Nady, Project manager at Alexandria Construction Company, Egypt, one of the biggest construction companies in the Middle East. He can be reached at amanynady@hotmail.com.
Unlike any other industry, construction industry has not fully implemented TQM philosophy. This can be attributed to the complex nature of construction projects, which has numerous and overlapping activities. The present research is an attempt to solve one of the major problems in large construction projects, manifested in the delay of handing-over apartments to end customer in contracted time. The DMAIC procedures of the Six Sigma, problem-solving methods together with the CPM and PERT project planning techniques have been integrated in this research to achieve the required objective.
Construction Management, Process Improvement, Six Sigma, TQM, CPM, PERT
JEL CLASSIFICATION: L74
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