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1Biswajit Datta is currently working as a Program Manager at CMC, Durgapur. He was associated with large pan India IT implementation projects of public sector insurance companies, Indian Railways, public sector steel and mining companies, regional planning bodies, etc. He can be contacted at: bdatta20042003@yahoo.com
Intellectual capital (IC) is the most significant factor for improvement in any enterprise in the current competitive world. Managing IC effectively can greatly enhance the competitive advantages of the enterprises. This study evaluates the enterprise who utilizes IC, in best effective way. This research study tried to establish a unique assessment model to measure the performance of IC management. The research target is the Indian public sector enterprises (PSEs). The research collected data from the Annual Report of PSEs listed in Bombay Stock Exchange (BSE) for the period 2001–2002 to 2010–2011. A total of 50 companies randomly selected amongst Indian PSEs. The result shows that this assessment method identifies the relative performance and benchmarking for Indian PSEs as far as Intellectual Capital is concerned. The best company is chosen both in operational performance and productivity improvement. This is a performance evaluation model to have IC along with the financial capital.
Intellectual capital, Knowledge management, Indian public sector enterprises, Data envelopment analysis, Grey relational analysis, Malmquist Productivity Index
JEL Classification: B23, C33, H54, L25
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